AI that turns businesscommunication into execution.
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Lumora closes that gap with an AI operations layer that understands business context, connects conversations with knowledge and approvals,
and helps teams move from message to execution without losing control.
Can you quote 500 units delivered to Medellín?
Describe your goal. Lumora builds the system.
A business consultant inside Lumora: it asks the right questions, learns from your data, proposes a plan, and builds the projects and automations once you approve.
An AI workspace for every part of your business
Sales, support, orders, marketing: each project brings its conversations, knowledge, playbooks, and task board together, with AI agents orchestrating the move from conversation to action.
Projects keep every function focused
Each project has its own conversations, knowledge base, playbooks, and task board, so support never trips over sales.
Your team and the AI, side by side
The AI drafts replies and handles routine requests; your people review, approve and take over whenever it matters.
Tasks that move themselves
The AI creates tasks, moves them across your board and follows up automatically until the work is actually done.
Answer every message in seconds
Lumora understands what each customer needs, in their language, and replies instantly using your catalog, policies, and business knowledge.
It also detects complaints, urgent issues, unusual requests, and potential crises, so your team knows when to step in before a problem becomes a lost customer.
Tienda Nova
online
Every chat becomes a customer record
Names, tags, intent and full conversation history are captured automatically from every chat. No manual data entry, no lost leads.
Recover sales while you sleep
Quotes that went quiet, customers who stopped replying, scheduled check-ins: Lumora follows up at the right moment, automatically.
Built for every kind of business
Sell directly in chat
Catalog questions, stock checks and order requests handled right inside WhatsApp.
Book appointments automatically
Quotes, calendar bookings and reminders without a single manual reply.
Remind, confirm, reschedule
Fewer no-shows with confirmations and reminders handled by AI.
This is what happens when every customer message gets handled.
“We used to lose half our DMs. Now every chat gets answered in seconds and follow-ups happen on their own. Sales went up without hiring anyone.”
Stat, less time spent on repetitive messages after switching to AI replies
Stat, more customer relationships managed with the same team
The AI drafts, you approve, it goes live. And when a conversation needs a person, it hands off.
Your customer data stays private: encrypted with AES-256 and never shared.
FAQ
01What is Lumora?
Lumora is an AI operations layer that turns business conversations, company knowledge, and daily processes into action, while your team stays in control.
02What problem does Lumora solve?
Lumora helps businesses stop losing opportunities caused by missed leads, slow responses, scattered knowledge, inconsistent follow-ups, and repetitive manual work.
03How is Lumora different from chatbots, workflow tools, ChatGPT, or Copilot?
Chatbots follow scripts. Workflow tools require rigid setup. ChatGPT and Copilot answer questions. Lumora connects conversations, business knowledge, approvals, and tools to help work move forward inside your business.
04How does Lumora work with my existing business?
Lumora connects to your existing channels, tools, and knowledge sources, learns how your team works, and helps respond, follow up, route tasks, and move work forward without forcing you to change your process.
05Which channels and tools can Lumora connect to?
Lumora can connect with channels like WhatsApp, Instagram, Facebook, TikTok, and Gmail, as well as business knowledge from Drive, Notion, websites, PDFs, catalogs, documents, images, and other internal materials.
06How do I get started with Lumora?
You start with a guided business brainstorm. Lumora helps define your Projects, Playbooks, knowledge sources, approval rules, and first workflows. To activate WhatsApp, your business connects a WhatsApp Business number during setup.
07Can my team review, approve, or take over conversations at any time?
Yes. Your team can review, edit, approve, or take over whenever needed, and define when Lumora should ask for human approval before sending messages or taking action.
08What happens if Lumora does not know the answer?
Lumora does not guess. If it is not confident, it can ask a clarifying question, use approved knowledge only, suggest the next step, or hand the conversation to your team.
09How will I know if Lumora is delivering results?
Lumora helps track outcomes such as response speed, follow-up completion, leads handled, conversations supported, AI actions, pending approvals, and manual work reduced for your team.
10Is my business and customer data secure?
Lumora keeps each business environment separate, with access controlled by secure authentication and permissions. Your data is used to operate Lumora for your business, not to support other companies, sell data, or share it with third parties.
11How much does Lumora cost?
Lumora pricing depends on business size, connected channels, usage, automation needs, and setup complexity. Early customer plans are tailored to real business needs before implementation.
Customers do not just wait for answers. They choose the business that understands the moment, removes the doubt, and